Suspending/Unsuspending a Web Hosting Order

Order Suspension is a useful feature available to Resellers of TechnoDG.Com. In this status, the Order remains in the database but is Inactive. The functionality associated with it cannot be used, and no one can make any modifications to the service unless it is Unsuspended.

Follow the steps below to Suspend / Unsuspend a Web Hosting Order:

  1. Login to your Control Panel, Search for the domain name for which you have purchased this Hosting Order and go to the Order Information view. 1

  2. Here,

    • To Suspend the Order:

      1. Click the Suspend link.

      2. Select the Suspend radio button for Suspension and enter the Reason for Suspension.

    • To Unsuspend the Order:

      1. Click the Unsuspend Order button.

      2. Select the No Restriction radio button.

  3. Click the Update button.

Note

In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, Suspension/Unsuspension process might take upto 20 minutes for completion.

  1. 1. Instructions to Login and reach the Order Information view